New Zealand Bus Travel Information. Reporting times, toilet stops, luggage limits, disabled passengers.

Travel Information

Reporting Times
Reporting time is 15 minutes before the departure of the coach. Please ensure that you make yourself clearly visible to the coach driver at intermediate stops. All the times shown in the timetables are actual departure times except where indicated; and final destinations are shown as arrival times.

Seat Allocation
In order to ensure InterCity can always offer the most competitive fares, seats are not pre allocated and passengers may select their own seat when they board the vehicle.

Unaccompanied Minors
A minor is deemed by InterCity Group to be someone aged between 7 and 13 years of age. A minor is deemed to be unaccompanied if they are not accompanied by a person over the age of 18 years. No child less than 7 years old may travel alone. More information on Unaccompanied Minors

Food and Drink
Bottled water and snacks are allowed however hot food and drinks are not for safety reasons.

Comfort Stops
InterCity services stop regularly for toilet breaks however do not have toilets onboard. Newmans services do have a toilet onboard.


Luggage

Luggage Weight
Each passenger may take 2 pieces of stored luggage (max 25kg each) per person free.

Carry-On Luggage
For safety reasons each customer is limited to one carry-on luggage item (max 5kg). If you are travelling with a baby you may take a collapsible pushchair or carrycot and one extra piece of luggage. Handbags, umbrellas, walking sticks and other aids are permitted also. Your driver will use his/her discretion to ensure your, and your fellow passengers, comfort.

Large/Extra Items (bikes, surfboards etc.)
Can be carried subject to space availability on each sector travelled (limit - 1 per person). Cost: $10.00 per item, per sector of travel in the interest of other traveller's luggage and driver safety, all bicycles must have the pedals removed and the chain covered. Collapsible, self propelled (propelled by the person sitting in them) wheelchairs can be carried. No electric wheelchairs or scooters can be carried too.


Disabled Passengers

Getting On/Off
Passengers who require somebody to lift them on and off the coach must arrange for these services at their pick up and drop off points. Drivers are not permitted to participate in carrying passengers.

Wheelchairs and Prams
Collapsible, self propelled (propelled by the person sitting in them) wheelchairs can be carried. No electric wheelchairs or scooters can be carried. Cost as other large items. InterCity and Newmans services are unable to store and/or carry motorised wheelchairs or motorised mobility scooters on any of their services.

Guide Dogs
Registered guide dogs may travel on our coaches.


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